COVID-19 Customer Information

Due to the challenges of COVID-19 Premium Plan are not currently accepting new customers for vehicle finance. We have made the decision to pause lending while we ensure we fully understand our position throughout this pandemic.

We are committed to supporting our existing customers and, should you be affected by COVID-19 and suffer financial difficulties as a result, we have various solutions available.

If you are a new customer looking for vehicle finance please contact our sister company at who will help you find a suitable lender.

Contact Details

If you have been directly affected by COVID-19, and are experiencing financial uncertainty, please contact us to discuss your situation as soon as possible.

If you wish to make a payment to catch up on deferred payments or arrears, please contact our collections team.

Customer Collections Team: or 0800 912 1482

Opening hours: Monday to Friday 8:00 – 17:00, Saturday and Sunday closed